How To Monitor Your Salesforce App’s Performance?

Do you still remember the conventional style of keeping manuals records? How hard it was to write each and every customer’s detail which later got updated to google spreadsheets. Stick the hustle was turned from manual writing to digital records. Thank God for the innovative invention of salesforce and CRM software which have rapidly taken over the business concerns while assisting in salesforce document generation.

The incorporation of the salesforce in the rapid depth of businesses has highlighted why it holds major significance. From tackling customer issues to the maintenance of data records and predicting future opportunities while analyzing past history, salesforce has done wonders.

For salesforce document generation to be an accurate and precise process it’s highly important to know the depth of old strategies followed by tracking the outcomes received. By monitoring strategies, one can easily keep a check on which section of strategies is fruitful and which needs amendments.

Active & Passive Monitoring

There are two main monitoring techniques that are applied by the organizations which are active and passive monitoring. Depending upon the genre of your business you are going along you can opt for any one of those or both to become technically sound.

Active Monitoring

In active monitoring plug-ins, scripts, and third-party software are utilized to entertain the consumer. With the function of scripting, you get the first hand of analyzing what are the potential users’ concerns to rectify those before even getting noticed by the viewers.

Passive Monitoring

Passive monitoring gives you an oversight of complete data analytics to judge your business’s performance.

Passive monitoring basically allows you to resolve performance issues where administrators can include appliances, bandwidth to control high-end web traffic effectively.

Which Monitoring Method Is Beneficial?

Though several organizations are found utilizing both the monitoring processes. But when it comes to salesforce document generation it is wiser to utilize active monitoring. The plug-in installed due to active monitoring allows the problem rectification process to be done on behalf of the user and provides maximal clientele comfort.

With the option of mitigating and remedying bugs before they affect user activity, active monitoring allows administrators to be proactive in presenting remedial solutions.

With that being said, we can not deny the significance of passive monitoring as it’s always better to get an overview of ongoing processes. Who does not like the storage of accurate user data as it will definitely boost your sales rate? In order to identify if any malware is maliciously affecting the required resources, passive monitoring can throw the ball in another court while relaxing you out to manage salesforce processes, smoothly.

What Are The Effective Strategies To Monitor Salesforce Performance?

With the ample of strategies that can evaluate the performance of your implemented salesforce strategies. There are several other technical tests that can be conducted to analyze the productivity rate.

One of the most effective ways of monitoring is to use a script that operates upon HTTP action. If the application is working actively your salesforce data record will be analyzed by the script.

For simpler HTTP requests, your script could query the website server for a response. If a 200 OK response is returned with an HTML document, you can assume that the application server is functioning.

For simpler requests of HTTP, you can even use a script to query the website server. A return of 200 OK responses accompanied by an HTML document will depict the active functioning of the application server.

For identifying bugs in your application you can use API. the invalid syntax of sent data to API will indicate the presence of bugs

Though both API and HTTP are simpler and time-saving system error checkers. You still have a wide variety of tests to check the salesforce active implementation via the following ones;

DNS Inquiries

The DNS operation failure will result in HTTP failure too. It can be an error from the host or from the local network server which has caused a barrier in front of the ISP’s DNS server. Thus it will adversely affect the salesforce data to be retrieved or proceeded further.

Ping Test Checks

The ping tools allow us to identify whether the web-server of salesforce is actively responding to the requests or not. It helps the network administrators to evaluate with the computer or remorse serve are operational. It furthermore explains the functionality of the website servers too.

If you possess offices in different locations the ping tests can help you analyze if the problem is geolocation or more towards the generalized side. For salesforce document generation it is highly important to conduct salesforce strategy monitoring tests. Thus ping tests can rectify the ISP errors depending upon the different headquarters locations and uptime.

Checking Employee Device

Sometimes there is no malfunction from the software rather there can be a technical fault or human error which have slowed down the system’s efficiency. Id the device’s performance is not up to the mark and compatible with the business needs. This can cause massive issues of tackling salesforce tasks appropriately. By checking the installed devices for each employee, a business can identify where the core problem is present and how to rectify it solely.

Malware hijacking, crypto-jacking spreading ransomware all are the major issues devices are prone to contain. Thus timely checkup of employees’ devices will allow administrators to identify whether the cause of downtime is local or a network resource error.


The areas like sales, marketing, and business functionality are the core comes which no business wants to lose control of. The answer to your query can be solved once you have to get your hands upon the salesforce system aligned with the CRM software of your business.

Thus monitoring the performance of the salesforce application will first help you in the effective completion of salesforce document generation. Secondly, it will help you to identify, rectify and mitigate technical issues which are the brittles in your path of success. It’s always better to analyze errors before getting noticed by the users which will be attained through the monitoring of active business software. Since prevention is better than cure.

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